Open Role

Head of client value

Oslo, Norway · Full-Time

About odins

Odins builds machine learning models that show companies the real effect their marketing has on sales. Our customers are companies like Aprila Bank, Høie, Nettbil, and TomWood, as well as a 2bNOK revenue, publicly listed company in the Nordics that is not yet official. What they need isn't just a model. They need to turn those results into decisions: what to present to the board, where to shift the budget, and how to think about next quarter.

That's the role. You'd be the person our customers trust, owning the customer relationship from data and platform onboarding to translating model outputs into clear, actionable recommendations for CMOs and CEOs. We call it "full service SaaS": we have to make the outputs valuable and actionable.

Today, this sits with the founders. We're looking for a sharp, driven person to work alongside the founders and gradually take responsibility and make it better than what we've done so far.

What You'll Do

Own the customer relationship end to end: from data onboarding to quarterly business reviews with CMOs and CEOs
Translate model outputs into strategic recommendations that land in a boardroom
Spot where customers aren't getting full value, and fix it
As we grow, define what great customer delivery looks like at scale, build the team and processes to get there, and be a voice in product development based on what you see

To be direct: some of this is hands-on work, structuring messy data, chasing down missing exports, walking a customer through their dashboard for the third time. That's startup life, and we need someone ready to get their hands dirty. But that's the foundation, not the destination. As Odins and the product grow, so does the role and the person in it.

Because we're early in building the company, the role grows with you. Depending on what you're good at and what you care about, that could mean building the team, transitioning towards sales, shaping the product, or going deeper on the modelling side.

What We're Looking For

Analytical enough to understand complex statistical models and explain them simply
Strategic thinker: connect model outputs to business decisions
Clear communicator, especially with senior stakeholders. Expectation setting matters a lot in this role
Motivated by building something from scratch at an early-stage company with international ambitions

background that tends to fit (but we're flexible):

Master's in business, engineering, or similar
Experience from consulting, a marketing agency, or a relevant in-house role
Some exposure to marketing, whether through projects, consulting, or a previous position
SaaS or software background is a bonus

Interested? Get in touch with rune@odins.ai.